To effect a change means you need to change thinking and mindset, and that changes behaviors and outcomes.

Think about the face you are presenting to your candidate. Look at the leadership team, the C-suite, do you see diversity, people of color in leadership roles?

She answers the question, “What should organizations do to enable the organizations, the behavior, the mindset shift that really bakes into the culture and that creates a place that a high-performing woman would want to come to work, and stay for a long time?

As a company, these are the things you can do:

1. Be intentional about recruiting and interviewing. Diverse candidates AND interviewers. It’s natural for us to look for people that look like us.
2. Provide opportunities to do more – more executive exposure, more projects. As a leader push your female employees and leaders to get out of their comfort box.
3. Have a career path, preferably several. Show them how to navigate through these paths.

Melissa Church is currently Executive Director, NC and GA Dual Special Needs Plan, Community Plan of North Carolina for UnitedHealth Group. She is responsible for driving operational excellence for our dual-eligible Medicare/Medicaid population. Responsible for the financial, operational, quality and sales success of our DSNP plan. Previously she was Vice President of Growth Operations for UnitedHealth Group and Vice President, Sales Operations for Optum.

March 2, 2020